This Data Privacy Statement applies to the processing of your data, namely your personal data, via the Internet page webtropia.com including all of its subdomains and subpages (platform). The Acvilla managed IT AG, Am Gatherhof 44, 40472 Düsseldorf (Acvilla) is responsible for the data processing. The email address of Acvilla is: This email address is being protected from spambots. You need JavaScript enabled to view it.. You can view the complete contact information on the Imprint page. The purpose of this page is to present Acvilla on the Internet and to offer and sell Acvilla's products and services. You may retrieve the content of this Statement at any time via the subpage on the platform of the same name and also save or print it by using the corresponding function of your Internet browser.
Preliminary remarks
Acvilla takes the protection of your data seriously and complies with data protection laws. These laws serve the protection of natural persons concerning the processing of personal data. Personal data means any information relating to an identified or identifiable natural person. Such data is processed only to the extent that is necessary for the possible performance of a contract or for the provision and improvement of the platform. The processing for the performance of a contract is effected only if you initiate or complete a contract with Acvilla; in this respect, we additionally refer to the GTC of Acvilla. The processing for the provision and improvement is effected only insofar as this is disclosed subsequently or with separate consent, ordered officially or judicially or otherwise provided by law. Acvilla will process the data only in the Member States of the European Union (EU). More specifically, Acvilla's Internet servers used for data processing are located in the Member States of the EU. In general, there is no transmission of data to a third country or an international organisation.
Data processing
Your data is processed in a form-dependent and a form-independent manner. Form-dependent refers to data that you enter in a form on the platform. Form-independent refers to data that you leave behind when visiting the platform even without making entries in a form.
1. Form-dependent processing
The data that you enter into a form on the platform will be processed when using the form or, more precisely, after submitting the form. In particular, this may include data concerning contact details, for the subscription of a newsletter, for comments on the platform and, insofar as you are a customer of Acvilla, data related to a customer account. Personal data that you submit via a form intended for this purpose is generally transmitted to the servers in encrypted form.
a) Making contact
If you contact Acvilla using a form, your data entered in the contact form is transmitted via Acvilla's servers by email in encrypted form. This may include your inquiry, your name, your email address or other contact details. There is no additional automated processing of your personal data in this respect. The data is used only for processing your inquiry. The response is generally sent by email, which is also encrypted insofar as your email service provider supports this. The same applies if you contact Acvilla by sending an email to an address listed on the platform instead of using a contact form. After the final processing of the inquiry, your personal data that you entered in a contact form or submitted to Acvilla by email will be deleted again. This does not apply as long as the data is still necessary for the performance of the contract, required for evidentiary purposes or subject to legal retention requirements. Until then, the processing of your data will be restricted, however.
b) Newsletter for product information
Acvilla offers you a newsletter subscription via email. In order for you to receive such a newsletter, Acvilla requires your email address and also other data to verify whether you as the owner of the address provided consent to the newsletter subscription. For this purpose, Acvilla uses a so-called double opt-in (DOI) process. This means that you will receive an email containing an individual link after registration via which you can confirm your registration (confirmation link). You will receive the newsletter only after such a confirmation. In addition to your email address, the time and IP address of the registration and confirmation as well as the confirmation link are stored for the DOI and its verification and to prevent misuse. Other data is not processed in this respect. The processing of the data occurs only so that we can offer and send the newsletter. Your personal data is generally not transmitted to third parties. However, Acvilla may make use of an email service provider that processes the data on its behalf according to legal regulations and the provisions of this Data Privacy Statement, and who is not a third party in this respect. If you want to unsubscribe from the newsletter, you may use the corresponding link in the newsletter (unsubscribe link) or personally contact Acvilla by email at the aforementioned email address, for example. The cancellation of the newsletter also constitutes the revocation of your consent to subscribing to the newsletter and the data processing required for this purpose. If you unsubscribe from the newsletter or fail to complete the DOI within two weeks, your data will be deleted unless it is required for proof of a DOI that has been carried out or to prevent misuse, but the processing of data is restricted in this respect. The newsletter registration is effected via an encrypted connection. The sending of the newsletter is also encrypted insofar as your email service provider supports this function.
c) Customer account
When ordering via the platform, you may open a customer account. In this respect, the data entered during the setup of and possibly later via forms in the customer account, especially your address and order data, is stored on Acvilla's servers. You can view the stored data in the customer account at any time and rectify or complete it using the forms in the settings. Of course, you may also personally contact Acvilla for this purpose by sending an email to the aforementioned address, for example. The same applies to the deletion of customer accounts. However, your address and order data may be deleted only once it is no longer necessary for the performance of the contract or not subject to legal retention requirements. However, the processing of your data will be restricted in this respect and in particular the customer account will be blocked.
2. Form-independent processing
The data that Acvilla requires for the provision or improvement of the platform is processed in a form-independent manner. In particular, this may include cookies, your IP address and statistical data. During form-independent processing, your personal data is also generally processed in encrypted form if this is technically possible.
a) Cookies
The platform uses so-called cookies. These are small text files or simple entries in a data base stored by your browser. The data in the cookies may only be read again by the platform that stored it. Cookies serve the purpose of making Internet pages more user-friendly and secure. Cookies that include personal data are only stored and read via an encrypted connection. The platform uses so-called session cookies in this process. For example, such cookies make it possible to guarantee that no other user may access the data entered by you in a form or stored in any customer account. Session cookies are deleted on the platform at the end of each visit, such as when you close your browser. The data is not processed and also not transmitted to third parties for other purposes. The cookies used by the platform do not cause any harm on your device (e.g. computer/tablet) and, in particular, they do not contain viruses. You may prevent the storage of cookies by adjusting the corresponding setting in your browser, but in this case you may possibly not be able to use all of the platform's functions. The same applies to the deletion of stored cookies.
This website uses Google Tag Manager. Google Tag Manager is a solution that allows operators to manage website tags from one interface. The Tag Manager tool itself is a cookie-less domain and does not collect personally identifiable information. The tool triggers other tags, which may collect data. Google Tag Manager does not access this data. If disabled at the domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager.
d) Web analytics
The platform uses Google Analytics, a web analytics service provided by Google LLC headquartered in the USA (Google). Google, which is certified under the Privacy Shield, a data protection agreement between the EU and the USA, processes analytical data on our behalf. Google Analytics also uses cookies to facilitate the analysis of platform usage. The information generated by the cookie about your use of the platform is usually transmitted to and stored on a Google server in the United States. However, we have activated IP anonymisation so that your IP address will be masked before its transmission to the USA, within a member state of the European Union or another state that is party to the European Economic Area (EEA) Agreement. Google will use this information on our behalf to analyse your use of the platform, compile reports about your activities on the platform and provide other related services for us concerning platform and Internet usage. The IP address transmitted by your browser within the scope of Google Analytics will not be combined with other Google data. The cookie, and therefore the reference to activities on the platform, will be deleted two months after your last visit. Furthermore, you can prevent Google from collecting or processing the data generated by the cookie concerning your Internet use (incl. your IP address) by downloading and installing the browser plugin available at the following link:
https://tools.google.com/dlpage/gaoptout?hl=en
You may also prevent the data collection by Google Analytics by clicking on the following link. In this case, no browser plugin will be downloaded and installed, but an opt-out cookie will be placed that prevents the collection of your data when visiting the platform: deactivate Google Analytics
This, of course, requires that you do not prevent the storage of cookies by the respective setting in your browser and do not delete the opt-out cookie. You can find additional information on data processing by Google Analytics in Google's privacy policy.
https://policies.google.com/privacy?hl=en
e) Affilinet partner programme
We deploy cookies from the Munich-based affilinet GmbH on our website in order to be able to match sales on our website to a specific advertising partner. affilinet GmbH does not store personal data in these cookies, but instead only records the identification number of the referring advertising partner as well as the serial number of the advertising medium clicked by the visitor. You may prevent the storage of cookies by adjusting the relevant setting in your browser.
f) Access protocol
In order to guarantee the security and functionality of the platform (e.g. defence against attacks), an access protocol (log file) is created on Acvilla's servers. Data concerning accessing the platform will be stored in the protocol. This is data that is transmitted by your browser to the platform when establishing a connection. In particular, this includes your IP address (which is shortened before storage), the time of access, which address (URL) was accessed, whether the access was successful and the size of the data transmitted by the server. Insofar as your browser transmits the respective data, the previous address (referrer) as well as information on your operating system and browser (e.g. its version) is additionally stored. You may possibly prevent the transmission of this data via the settings of your browser. The log files are deleted at regular intervals, but at the latest at the end of the next calendar month. The log files are possibly statistically analysed beforehand. The logged data will be stored separately from other data that you leave on the platform and also not combined with the latter data. It is not transferred to third parties or used for other purposes. The statistical analysis of the log files does not permit identification of your person.
g) Social networks
The platform facilitates establishing connections to social networks that are operated by third parties. This may occur for the purpose of sharing the platform or posts on it in the respective network (e.g. "Share" or "Retweet") or to "Like" it. Such connections, however, are just established after you have clicked the respective button in the platform. Reference is made to the data privacy policy of the respective provider in relation to the processing of personal data by social networks on which Acvilla has no influence.
Facebook (Facebook Ireland Limited from Ireland): https://www.facebook.com/privacy/explanation
Twitter (Twitter International Company from Ireland): https://twitter.com/de/privacy
LinkedIn (LinkedIn Corporation from the USA) https://www.linkedin.com/legal/privacy-policy
h) Embedded contents
The portal embeds content by third parties to some extent. In particular, this includes:
aa) Google Fonts and Google ReCaptcha (detection of bots)
Acvilla integrates Google Fonts and the ReCaptcha function developed by Google for the detection of bots (e.g. for entries in online forms) into the platform. These contents are thus provided not via the servers of Acvilla but via the servers of the responsible Google LLC based in the USA (Google). Google is certified under the Privacy Shield. You can find additional information on data processing by Google and your rights vis-à-vis Google in Google's privacy policy.
https://policies.google.com/privacy?hl=en
bb) Olark (live chat tool)
Acvilla uses the live chat tool Olark by the provider Habla, Inc., based in the USA. This tool allows the visitors of our website to communicate directly with our support staff. These contents are also provided not via servers of Acvilla but via the servers of the responsible Habla, Inc., based in the USA. The services offered by Olark are certified under the Privacy Shield. Please see the privacy policy of Olark for additional information on data processing:
When displaying and using the aforementioned contents, your IP address is transmitted to Google and Habla, Inc., respectively, because the embedded contents cannot be retrieved by your browser without transmitting your IP address. Furthermore, your browser possibly transmits other data to the servers of Google and the servers of Habla, Inc., respectively, such as your location if you are using the relevant function, although Acvilla has no influence on this. The same applies to cookies that may be placed by the providers to make their contents more user-friendly and secure. Such cookies cannot be read by Acvilla.
Legal basis
The legal regulations for data protection are to be found in particular in the German Federal Data Protection Act (BDSG) and the German Telemedia Act (TMG). As of 25 May 2018, however, the EU General Data Protection Regulation (GDPR) primarily applies. If you have given express consent to the processing of your data, this simultaneously constitutes the legal basis for data processing for the purposes that you consented to (Art. 6 (1)(a) GDPR). Insofar as the processing is necessary for the performance or initiation of a contract, this constitutes the legal basis (Art. 6 (1)(b) GDPR). This includes contracts ‒ in particular, contracts for the lease of Internet servers ‒ which are entered into via the platform or have been initiated at your request. Otherwise, the safeguarding of Acvilla's legitimate interests constitutes the legal basis for the data processing (Art. 6 (1)(f) GDPR). This includes the commercial interest in operating the platform and, in particular, the selling of services via the platform. There is no automated decision-making, including profiling, within the meaning of Art. 22 GDPR.
Your rights
If you are affected by any processing of your personal data, you have rights against the party responsible for the data processing according to data protection regulations. You may contact Acvilla at any time to assert these rights by sending an email to the aforementioned address, for example. The same applies to other questions concerning data protection by Acvilla. In addition to Acvilla, you may also contact the Data Protection Officer of Acvilla: Attorney-at-Law Daniel Raimer, Law Offices of Daniel Raimer in Düsseldorf. You may view the contact information of the Data Protection Officer on his website's Imprint page.
1. Right of revocation
According to Art. 7(3) GDPR, you are entitled to revoke your consent to data processing at any time. The revocation of consent does not affect the legality of the performed processing based on the consent up to its revocation.
2. Right to object
According to Art. 21 GDPR, you are entitled to object to the processing of personal data concerning you at any time. This particularly also applies to objecting to processing for purposes of direct marketing.
3. Right to lodge a complaint
According to Art. 77 GDPR, you are entitled to lodge a complaint with a supervisory authority if you consider that the processing of personal data concerning you infringes these legal regulations. This right remains without prejudice to any other administrative or judicial remedy.
4. Right of access
According to Art. 15 GDPR, you have the right to request access to your personal data from Acvilla. In addition to other information that you can already derive from this Statement for the most part, the right of access in particular includes the right to a copy of your personal data that is subject to the processing. The limitations according to Section 34 of the Federal Data Protection Act (BDSG) additionally apply to the right to erasure.
5. Right to rectification
According to Art. 16 GDPR, you are entitled to request the immediate rectification of incorrect personal data concerning you from Acvilla. Taking into consideration the purposes of the processing, you also have the right to request the completion of incomplete data.
6. Right to erasure
According to Art. 17 GDPR, you have the right to request the erasure of personal data concerning you from Acvilla. Insofar as the data does not need to be erased, you may request a restriction of further processing. The limitations according to Section 35 of the Federal Data Protection Act (BDSG) also apply to the right to erasure. The right to erasure includes the so-called "right to be forgotten."
7. Right to restriction of processing
According to Art. 18 GDPR, you have the right to request the restriction of processing of your personal data from Acvilla. The data may generally not be processed thereafter apart from storing it.
8. Right to data portability
According to Art. 20 GDPR, you have the right to portability of personal data concerning you that you provided to Acvilla. Your right to erasure remains unaffected by this.
9. Right to notification
According to Art. 19 GDPR, Acvilla shall notify all recipients to which your personal data was disclosed about every rectification or erasure of this data or restriction of processing unless this proves impossible or involves disproportionate effort. Acvilla shall notify you about such recipients at your request.
Concluding remarks
Acvilla initiates appropriate technical and organisational measures taking into consideration the type, scope, circumstances and purposes of the processing, as well as the different probabilities of occurrence and severity of the risks to your rights and freedoms to ensure that the data processing is effected in accordance with the legal regulations. In this procedure, only persons subject to Acvilla's supervision (employees) have access to personal data that require it for fulfilling their tasks, but only to the extent necessary in each case. The employees of Acvilla will be instructed beforehand about data processing and bound to confidentiality. Compliance with data protection regulations will be regularly reviewed and measures updated where necessary.
In compliance with the directive 2006/112/EC in the modified version, starting 1.1.2015 prices can vary depending on the country of residence of the customer (the prices in the offers are prices for the Federal Republic of Germany and include VAT). If your place of residence is not in Germany, the prices are net.
